Delivery Information & Returns
FREE IN France (except islands, Corsica, Dom Tom):
Furniture delivered in cardboard or on a pallet by the carrier, ground floor pas-de-porte, that is to say at the foot of the home, without installation or going upstairs.
Delay for small parcels IN STOCK (under 30 kg) 48 working hours, for large parcels 8/9 working days.
Check the conformity and integrity of the products in the presence of the delivery person before signing the delivery slip. Your signature is equivalent to discharge. The words "subject to unpacking" ARE NOT VALID FOR THE GUARANTEE AND INSURANCE. If a product is not compliant or damaged, you must absolutely refuse the package.
- Returns for exercise of the right of withdrawal:
You have 14 days from receipt of your item to retract your purchase. You must contact us by email at the following address: firstname.lastname@example.org so that we can sponsor a carrier or if you wish, you can use the services of the carrier of your choice. The product must be in new condition and in its original packaging. This will allow you to request an exchange or a refund, with the exception of shipping and return costs.
- Returns for defects or non-conformity of the goods:
The goods must be checked on arrival in the presence of the carrier. If you refuse it, the package will automatically be returned by the same carrier. Please inform us immediately by e-mail.
Parts and mechanisms are guaranteed for one year. The seats are designed to support a maximum weight of 110 kg. Badly assembled, modified or substituted parts will be guaranteed. The Customer must return the product at his expense, having taken care to proceed with his return request on the site.
Please note that the aviator furniture is made by hand, with a material naturally presenting normal irregularities and which gives these furniture their particular patina and vintage appearance. These scratches and small dents are normal and do not constitute a defect.
- Contact us to request the return.
- Ship the goods with the carrier of your choice or our carrier if you wish within 10 days of the return confirmation, in its original packaging with all the protections and under-packaging.
- Return address (to be confirmed with us when requesting):
- For small packages:
7, rue de l'Industrie
- For large packages:
C / o Artdesigns logistics division
Via Ugo Foscolo 1
20093 Cologno Monzese (MI)